PageDetox Privacy Policy

Effective Date: May 25, 2018

The PageDetox service is provided by Uploadcare Inc.. This document covers points specific to the PageDetox service: it describes how PageDetox manages, processes and stores personal data submitted in the context of assessing the performance of a site provided.

“Personal data” refers to any information relating to an identifiable individual or their personal identity.

Consent

In using PageDetox to assess your page performance or filling in a contact form on the product website (pagedetox.com) to receive the complete performance report for a site provided, you agree and accept that Uploadcare may gather, process, store and/or use the submitted personal data under the rules set forth below.

By giving your consent to Uploadcare, you also retain the right to have your personal data rectified, to be forgotten and/or to be erased.

Personal Data Collected

Identity and contact details

Personal data are collected on the PageDetox website by Uploadcare Inc., a company registered under the laws of USA under number 82-1639831 with the Internal Revenue Service of United States of America, and having its registered office at 2711 Centerville Road, Suite 400 City of Wilmington, County of New Castle, 19808, USA.

Data Protection Authority Declarations

You retain the right to lodge any complaints on data protection with EU Data Protection Authorities for EU/EEA Data Subjects, and the Swiss Federal Data Protection and Information Commissioner for Swiss Data Subjects.

Data collected on the site

When you subscribe to PageDetox, Uploadcare collects and manages your email and IP address. Uploadcare does not store your IP address in any combination with an email address provided.

By using PageDetox, the following data are collected and managed: log-on data and browsing data where you authorize it. Some data are collected automatically by reason of your activity on the site (see paragraph on cookies below).

Purposes of processing and legal basis

The principal purpose of collecting your personal data is to offer you an efficient and personalized experience. To this end, you agree and accept that we may use your personal data to:

  • Provide site performance assessment services.
  • Resolve any problems to improve the use of the PageDetox service.
  • Personalize, assess, and improve our service, content and materials.
  • Inform you about the status and updates of our service as well as our partners’ services and/or promotional offers;
  • Prevent, detect, and investigate any activities that are potentially prohibited, unlawful or contrary to good practice, and ensure compliance with our Terms of Service.
  • Comply with legal and regulatory obligations.

We only use the submitted personal data in accordance with the applicable data protection legislation. Our employees and third-party providers are under an obligation to respect data privacy.

Newsletter and marketing emails

For those of you that have expressly opted in to receive our PageDetox newsletter, you are easily able to unsubscribe by following the “unsubscribe” links included in every email.

Without systematically doing so, we may analyze and track the email click rates (times you click on a link in an email) and open rates (times you opened an email) to assess the efficiency and performance of our mailouts you receive.

Testimonials

Uploadcare publishes a list of Customers & Testimonials on the PageDetox site. Such testimonials contain information on customer names and job titles. Uploadcare undertakes to obtain the authorization of every customer before publishing any testimonial on its websites.

Third party disclosures

Personal data relating to you collected by Uploadcare on its sites are destined for Uploadcare’s own use and may be forwarded to Uploadcare’s partner companies so that we may obtain assistance and support in the context of carrying out our services. Uploadcare ensures that it has in place clear data protection requirements for all of its third-party providers.

Uploadcare does not sell or rent your personal data to third parties for marketing purposes whatsoever.

Please, find more information on data disclosure exceptions here.

Your data protection rights

In accordance with the European General Data Protection Regulation 2016/679 (GDPR), you have a right of access, correction, and removal of your personal data which you may exercise by sending us a support ticket at help@uploadcare.com. Your requests will be processed within 30 days. We may require your request to be accompanied by a photocopy of proof of identity or authority.

Cookies/Tracking

As a general rule, Uploadcare uses cookies to improve and personalize its websites and/or measure its audience. Cookies are files saved to your local storage while browsing globally and our sites in particular. A cookie is not used to gather your personal data without your knowledge but instead to record information on site browsing which can be read directly by Uploadcare on your subsequent visits.

You can choose to decline acceptance of all cookies, but your ability to browse certain sites or pages may be reduced. The cookies used by Uploadcare are intended to enable or facilitate communication, to enable the services requested by users to be supplied, to recogniяe users on their re-visit, to secure payments which users may make (does not apply to PageDetox), or other preferences necessary for the service requested to be supplied and to enable Uploadcare, internally, to carry out analyses on hit rates and browsing experience so as to improve content, to track email open rates, click rates, and bounce-back rates at individual levels.

By default, cookies are not installed automatically (except for those cookies needed to run Uploadcare sites and services), and you are informed of their installation by a clickable banner with a text description. In accordance with the regulations that apply, Uploadcare will require your authorization before implanting any other kind of cookie to your local storage. To avoid being bothered by these routine requests for authorization and to enjoy uninterrupted browsing, you can configure your device to accept Uploadcare cookies, or we can remember your refusal or acceptance of certain cookies. By default, browsers accept all cookies.

When you access third party sites on our website, or when you are reading integration or social media links, cookies can be created by the companies disseminating these links. These third parties may be able to use cookies in the context of Uploadcare’s services (partners or other third parties supplying content or services available on the Uploadcare site) and are responsible for the cookies they install, and it is their conditions on cookies which apply. Uploadcare assumes no liability regarding the possible use of cookies by third parties. For more information, you are advised to check the cookie policy directly on these third-party sites concerning their use of cookies.

Third Party Data

To provide our services, we capture and store some information about you and site names you provide to PageDetox to measure their performance:

  • IP Addresses
  • Domain names
  • Request Headers

The data listed above are stored on secure servers. We don’t use data from media subjected to the PageDetox analyses for anything, except for:

  • Detecting MIME-types
  • Converting or modifying media to assess the associated performance improvement

In no case does Uploadcare sell, share or rent out your stored media to third parties, nor does it use them for any purposes other than those outlined herein.

In case you use PageDetox to provide your services to third parties, you are considered the data controller within the meaning of the GDPR, and Uploadcare is acting as a data processor. In this capacity, you are responsible in particular for:

  • Making all the declarations necessary to the relative data protection authority.
  • Complying with all current regulations in force.
  • Obtaining the explicit consent of the persons concerned when collecting their personal data.
  • Ensuring your authority to use the personal data collected in accordance with the defined end purposes and refraining from any unauthorized use.

If you use Uploadcare services and are acting as a data controller/data processor when handling EU citizens’ personal data, you want to make sure the whole data pipeline is GDPR compliant. Here you can find the Uploadcare Data Processing Agreement that should be signed (if applicable) to ensure the GDPR compliance of data flows related to Uploadcare.

Data Subprocessors

Uploadcare provides the following personal data to its subprocessors:

  • Email Addresses

Uploadcare implements the following data subprocessors for its PageDetox website:

The personal data provided to data subprocessors are used to:

  • SendGrid, send personalized newsletters and marketing emails.
  • Intercom, send personalized newsletters and marketing emails.

The opt-out actions are described in the Newsletter and Marketing Emails section.

Data Retention Periods

PageDetox by Uploadcare collects your personal data for the requirements of carrying out its services as well as information about how and when you use them. Uploadcare retains these data in active databases, log files or other types of files so long as you use its services, and in accordance with the current regulations in force.

PageDetox by Uploadcare in no way undertakes to store all your personal data indefinitely. You can access your data so long as you are included in the PageDetox mailing list or no longer than 12 months after your latest PageDetox performance assessment.

The data may be deleted at any time during active use of the PageDetox service in accordance with the provisions set forth above.

Location of Data Storage and Transfers

Uploadcare complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Uploadcare has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms of this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit privacyshield.gov. For more information, see the Uploadcare Privacy Shield Notice.

Security

Within the framework of its services, Uploadcare attributes the very highest importance to the security and integrity of its customers’ personal data.

Thus and in accordance with the GDPR, Uploadcare undertakes to take all pertinent precautions in order to preserve the security of the data and, in particular, to protect them against any accidental or unlawful destruction, accidental loss, corruption, unauthorized circulation or access, as well as against any other form of unlawful processing or disclosure to unauthorized persons.

To this end, Uploadcare implements industry standard security measures to protect personal data from unauthorized disclosure.

Moreover, to avoid in particular all unauthorized access, to guarantee accuracy and the proper use of the data, Uploadcare has put the appropriate electronic, physical and managerial procedures in place to safeguarding and preserving the data gathered through its services.

Notwithstanding this, there is no absolute safety from piracy or hackers. That is why in the event a breach of security was to affect you, Uploadcare undertakes to inform you thereof without undue delay and to use its best efforts to take all possible measures to neutralize the intrusion and minimize the impacts. Should you suffer any loss by reason of the exploitation by a third party of a security breach, Uploadcare undertakes to provide you with every assistance necessary, so that you can assert your rights.

You should keep in mind that any user, customer or hacker who discovers and takes advantage of a breach in security renders him or herself liable to criminal prosecution and that Uploadcare will take all measures, including filing a complaint and/or bringing court action, to preserve the data and the rights of its users and of itself and to limit the impacts.

Privacy Policy Changes

Uploadcare reserves the right to update this Privacy Policy at any time, in particular, pursuant to any changes made to the laws and regulations in force. Any modifications made will be notified to you via our website or by email, to the extent possible, fourteen (14) days at least before any changes come into force.

Please feel free to contact us if you have any questions about Uploadcare's Privacy Policy or practices. You may contact our Data Protection Officer at privacyshield@uploadcare.com or at our mailing address below:

Uploadcare, Inc 18801 Collins Ave 102-120, Sunny Isles Beach, FL 33160 USA