Customer Experience Report
soundcloud.com
Report Generated: April 10, 2019, 11:04 AM UTC
Your Result
27%
Slow page
Improving web performance is the low-hanging fruit for a better CX 🚜 Get instant results with Adaptive Delivery.
Here Are Your Key CX Insights
15
Images Analyzed
1.48 MB
Page Weight, 28% Images
4.46 sec
Page Loading Time
Current Image Weight
1.48 MB
When Optimized
397 kB
Page loads 21% faster with Adaptive Delivery
*According to McKinsey’s “Customer experience: New capabilities, new audiences, new opportunities,” 2017. Image Optimization accounts for almost 50% of Web Performance issues, being the shortcut to better CX. Learn more in our Ebook.
Behavioral Insights
Bounce Rate is OK
Good job! soundcloud.com doesn’t seem to lose customers due to high bounce rates. Those are much affected by page-load times.
32
%
Bounce
rate
rate
page load time, sec
Engagement Rate is affected
soundcloud.com can gain 14% more pageviews per session with image optimization.
Engagement rate for can be improved by 14% by applying basic image optimization.
More page
views
views
14
%
page views, before and after
Comparative Analysis
Absolute page-load times are less important than the ones for a particular niche. Run CX analyses for competitor sites.
4.5
s
Below
internet
average
internet
average
avg. load time is 3.21 sec
The Weakest Spot in Your CX
By optimizing images, you can dramatically boost the customer
experience. Let’s look at this example.
original
216 ms
Image Load Time
Broadband 10 Mbps
Image Issues
The image is larger than its container and can be resized to fit.
Change image format to suit this browser.
Can be compressed at no visual quality loss.
optimized
12 ms
Image Load Time
Broadband 10 Mbps
Instant Fix
Using Uploadcare Adaptive Delivery, we automatically tailored theimage to your layout and fixed all its issues to get it load 17x faster.
Applied operations:
Your page’s image breakdown
We’ve prepared a free audit with full stats on every image on this page and
figured how they can be optimized.
hp_image@2x-ae2160d.jpg
Optimized with Adaptive Delivery
hp_image_creator_slide@2x-688d383.jpg
Optimized with Adaptive Delivery
artworks-000452241642-zoz2uc-t500x500.jpg
Optimized with Adaptive Delivery
artworks-000247323323-0mmwk9-t500x500.jpg
Optimized with Adaptive Delivery
artworks-000488392317-za0jox-t500x500.jpg
Optimized with Adaptive Delivery
artworks-000473021343-9xjedj-t500x500.jpg
Optimized with Adaptive Delivery
artworks-3VjrpPNOhdEW-0-t500x500.jpg
Optimized with Adaptive Delivery
artworks-000511652808-ae8csj-t500x500.jpg
Optimized with Adaptive Delivery
artworks-xMbHZkh3AF2T-0-t500x500.png
Optimized with Adaptive Delivery
artworks-BPwiTiqkbuDh-0-t500x500.jpg
Optimized with Adaptive Delivery
artworks-kBQRMrsqKhwl-0-t500x500.jpg
Optimized with Adaptive Delivery
artworks-000460791399-zn9p7q-t500x500.jpg
Optimized with Adaptive Delivery
avatars-000536665644-c3jhmv-t500x500.jpg
Optimized with Adaptive Delivery
artworks-U6Ves2dadqGk-0-t500x500.jpg
Optimized with Adaptive Delivery
hp_creator_image@2x-4a7581d.jpg
Optimized with Adaptive Delivery
Fix those issues
Skyrocket the Customer Experience by serving all your images adapted to the end user’s context. With a single line of code.
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