Customer Experience Report
irctc.co.in
Report Generated: April 11, 2019, 12:14 AM UTC
Your Result
70%
Mediocre page
Improving web performance is the low-hanging fruit for a better CX 🚎 Get instant results with Adaptive Delivery.
Here Are Your Key CX Insights
11
Images Analyzed
242 kB
Page Weight, 12% Images
22.65 sec
Page Loading Time
Current Image Weight
242 kB
When Optimized
168 kB
Page loads 4% faster with Adaptive Delivery
*According to McKinsey’s “Customer experience: New capabilities, new audiences, new opportunities,” 2017. Image Optimization accounts for almost 50% of Web Performance issues, being the shortcut to better CX. Learn more in our Ebook.
Behavioral Insights
Bounce Rate is OK
Good job! irctc.co.in doesn’t seem to lose customers due to high bounce rates. Those are much affected by page-load times.
72
%
Bounce
rate
rate
page load time, sec
Engagement is not affected
For irctc.co.in, images don’t seem to affect user engagement. The faster your page loads the more pageviews per session you get.
1
Page views
per session
per session
page load time, sec
Comparative Analysis
Absolute page-load times are less important than the ones for a particular niche. Run CX analyses for competitor sites.
22.6
s
Below
internet
average
internet
average
avg. load time is 3.21 sec
The Weakest Spot in Your CX
By optimizing images, you can dramatically boost the customer
experience. Let’s look at this example.
original
69 ms
Image Load Time
3G 1.2 Mbps
Image Issues
Change image format to suit this browser.
Can be compressed at no visual quality loss.
optimized
21 ms
Image Load Time
3G 1.2 Mbps
Instant Fix
Using Uploadcare Adaptive Delivery, we automatically tailored theimage to your layout and fixed all its issues to get it load 3x faster.
Applied operations:
Your page’s image breakdown
We’ve prepared a free audit with full stats on every image on this page and
figured how they can be optimized.
circle.png
Optimized with Adaptive Delivery
Map-icon.png
Optimized with Adaptive Delivery
exterior.jpg
Optimized with Adaptive Delivery
Thailand.jpg
Optimized with Adaptive Delivery
Kashmir.jpg
Optimized with Adaptive Delivery
Buddha_Banner.jpg
Optimized with Adaptive Delivery
Manali.jpg
Optimized with Adaptive Delivery
security.png
Optimized with Adaptive Delivery
AskDishaTriColorNew.png
Optimized with Adaptive Delivery
india-map.a60ff3793e7dac2edbf1.png
That's a great one!
Awesome. Adapt the format to client browsers to go even faster.
css-sprite-combined1.38524ae39c804385d6e2.png
Loads like a rocket 🚀
Good job. Consider using CDN to improve the performance further.
Fix those issues
Skyrocket the Customer Experience by serving all your images adapted to the end user’s context. With a single line of code.
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